Roami · Life Tracker & Pet

Support

Questions, bugs, feedback, or account help — start here. If you can't find your answer below, email us and we'll get back to you.

Get in touch

Email support

We aim to reply within 2 business days. To help us resolve issues faster, include your device model, iOS version, and the app version (found in Settings inside Roami).

Common questions

What is Roami?

Roami is a life tracker built around a virtual pet. Logging your workouts, expenses, journal entries, and focus sessions keeps your companion healthy and growing. The habits you build in real life are what the pet feeds on.

Where is my data stored?

Your entries are stored on your device. Roami does not require an account to use, and we do not sell your data. See the Privacy Policy for full details.

My pet stopped growing. What happened?

Your companion responds to consistency. If you haven't logged activity recently, its stats will decline. Log a workout, journal entry, expense, or focus session to bring it back up.

I found a bug or the app crashed.

Sorry about that. Email us with a short description of what you were doing when it happened, plus your device model and iOS version. Screenshots help a lot.

Can I export or delete my data?

Because your data lives on your device, deleting the app removes it. If you need help with data export or deletion, email us and we'll walk you through it.

I have a feature request.

We read every message. Tell us what you're trying to do and why the current app gets in the way — that's the most useful kind of feedback we can get.

Before you email us

These steps resolve most issues:

Still stuck? Email us — we'd rather hear from you than have you struggle.